Cybersecurity Awareness

The security and privacy of our customers is a top priority.

Laptop screen displaying phishing email with login form on a fishing hook and the word cybersecurity in the background

Security Practices

Cyber threats are evolving rapidly, making businesses of all sizes targets for attacks that can compromise sensitive information and disrupt operations. We want to help you stay informed about recent events and effective ways to protect your organization.

Recently, we have received reports of phishing emails targeting our customers. These emails may appear to come from Satellite, asking you to update your ACH information or to send a payment.

Please pay close attention, as the sender's email address could be slightly altered—for example, there might be a missing "L" in "@sateliteindustries.com."

We take this matter very seriously and want to assure you that the malicious perpetrators have not obtained any private customer information. If you have responded to a suspected fraudulent email, we urge you to contact your financial institution immediately.

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Important to Note:

Satellite has not changed our banking information and will not communicate banking changes via email.

Safeguard yourself Against Fraudulent Activities

Payments should always be made from our invoice information.
To safeguard yourself against these fraudulent activities, we recommend the following precautions:

Verification

Please make sure you are corresponding with a known Satellite contact.

Caution

Be vigilant with your personal information: Avoid sharing sensitive details such as account numbers, passwords, or social security numbers via email, phone, or any unsecured channels.

Monitoring

Regularly review your financial statements: Keep a close eye on your bank statements, credit card bills, and any other financial transactions. If you notice any suspicious activity or unauthorized charges, report them immediately to your financial institution.

Awereness

Beware of phishing attempts: Exercise caution when clicking on links or downloading attachments in emails, especially if they seem suspicious or are from unknown sources. It's a common phishing tactic to impersonate a trusted party.

Tablet screen showing a checklist of social engineering red flags with an example phishing email and stylus on a dark surface

Social Engineering Red Flags

Knowing the warning signs of social engineering can help you protect yourself from potential threats.

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Stay Informed with KnowBe4

Thank you for your continued trust and support. Together, we can combat fraudulent activities and protect our community.

If you have any questions or need further assistance, please don’t hesitate to contact our customer support team at 1-800-883-1123. Additionally, you can check your knowledge and test yourself with free KnowBe4 assessments to stay informed and secure.

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Satellite Industries is the largest manufacturer of portable restrooms, restroom trailers, restroom trucks, septic trucks, slide-ins, unit haulers, vacuum technology, modular solutions, consumables and deodorizers.

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